Privacy Policy

1. Information we collect

We collect information you provide, such as your name, email address, phone number, business details, account credentials, and messages sent to support. If you use a loyalty program, we may collect your stamps, rewards, redemptions, and participating merchant information.

We also receive technical information when you use our services, including device type, operating system, app version, IP address, browser details, approximate location derived from IP, and usage events. We use cookies and similar technologies to keep the website working, remember preferences, and understand aggregate usage.

2. How we use information

• Provide, maintain, secure, and improve VybeStamps.
• Create and manage customer, merchant, staff, and admin accounts.
• Record loyalty activity and support reward redemption.
• Respond to requests, send service notices, and provide support.
• Prevent fraud, abuse, unauthorized access, and other security incidents.
• Meet legal obligations and enforce our agreements.

3. How we share information

We share information with merchants when it is needed to operate their loyalty programs, with service providers that host, secure, analyze, or support our services, and when required by law or necessary to protect rights, safety, or the integrity of VybeStamps. We do not sell personal information.

4. Retention and security

We retain information for as long as needed to provide the services, maintain legitimate business records, resolve disputes, enforce agreements, and meet legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.

5. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, or to object to certain processing. You can also manage cookies through your browser settings. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

6. Children’s privacy

VybeStamps is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information to us, please contact us.

7. Changes to this policy

We may update this Policy from time to time. We will post the updated version on this page and change the effective date. If a change materially affects how we use information, we will provide additional notice where required.

8. Contact us

Privacy questions or requests can be sent to admin@vybestamps.com or mailed to VybeStamps Pvt. Ltd., Kathmandu, Nepal.